Let's face it!
It's either that your firm is intelligence-active or
it's not. And, it's quite regrettable that some executives are still quick to
dismiss Competitive Intelligence (CI), even in this highly
sophisticated 21st
century. Others think that intelligence means
espionage. They're missing the boat by dismissing competitive intelligence while some
of their smartest competitors may be hammering them using competitive
intelligence.
It's simply due to lack of knowledge on the part of the
executives. We're very sorry that we must say it so bluntly
about these top executives, but it's ignorance, mediocrity and
lack of sophistication. Nothing more. Each time we deal with this issue,
considering our experience, we can feel the
surge of adrenaline in us.
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Like the
big old tall ostrich, some
executives think they can escape reality by hiding from
it! |
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Indeed, there're business executives that are
putting their heads in the sand like an ostrich does when she is
faced with a challenging situation. These executives
refuse to confront or acknowledge the magnitude of the
predicament they face in this ferociously competitive
era.
They're making themselves believe that Competitive
Intelligence is not
happening while their competitors are killing them with
it. In fact, they are their competitors' dreams come true.
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The same executives that are dismissing
competitive intelligence
are the same ones, whose potential customers are quickly
dismissing their offerings - without adequate knowledge - and
the executives can't figure out why they're not retaining as many
customers as they would like to; or why they're not acquiring as many new customers as
they would like to. Other such non-intelligence-active executives
keep wondering why they can't maximize the profitability and
longevity of some
valued relationships - be it high-impact strategic partnerships
or affluent or institutional clients or investors - to the extent they would
like
to.
At the same time, the executives that have understood
and applied CI are hammering their competition; beating them
very decisively; and are dominating the competitive landscape in their
various market areas - year after year. They're driving higher
performance than their peers.
Smart executives in the leading firms are heeding the
time-tested military leadership principle:
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No matter how enmeshed a
commander becomes in the elaboration of his own
thoughts, it is sometimes necessary to take the
enemy into account.
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Former British Prime Minister - Winston
Churchill
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CI is not easy. Don't think it's an easy way out for business executives
that are not willing or able to excel in other leadership areas. It requires more than ordinary business brains and acumen. It's
not being crafty, being guile-laden or without a conscience or
principles. It's not spying or the James Bond movie-type
thrillers. It's not being unethical, being magical or being a
psychic. Rather, it's doing business smarter and with greater finesse
- and simply doing business more
intelligently.

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